How to Verify Software Job or Task Completion and Send Email Notifications using Symantec IT Management Suite

A customer wants to send an email to the Licensing Department after a software installation runs successfully on a device to assign a license for the primary user. The email should include the user who ran the job in the ITMS console, the name of the device, the name of the job / task, start … Weiterlesen How to Verify Software Job or Task Completion and Send Email Notifications using Symantec IT Management Suite

Windows 10 Support is Ending: How to Stay Prepared with Symantec IT Management Suite

*After October 14, 2025, computers running Windows 10 will still function, but Microsoft will no longer provide the following:   Technical support of any issue Software updates Security updates or fixes Therefore I´ve created a Blogpost on how to check against Windows 11 readiness using a Microsoft provided Powershell Script and Symantec´s Client Management Suite Custom … Weiterlesen Windows 10 Support is Ending: How to Stay Prepared with Symantec IT Management Suite

Upcoming EPM Office Hours – May 2025 – What´s new in ITMS 8.8

The Symantec Endpoint Management (EPM) Product Team will be hosting Office Hours on Tuesday, May 20, 2025 at 11:00 US Eastern time (8:00 US Pacific time and 17:00 Central European Time). At this time, the team is planning to present What's New in IT Management Suite 8.8 during this session. If you would like to … Weiterlesen Upcoming EPM Office Hours – May 2025 – What´s new in ITMS 8.8

How to find the initial OS Install Date using Altiris Custom Inventory

When managing a fleet of devices, knowing the exact date when each operating system (OS) was initially installed can be crucial for accurate reporting and maintenance. However, a common issue arises when you install a feature update, such as Windows 11 24H2. The OS install date gets updated to the day you applied the update, … Weiterlesen How to find the initial OS Install Date using Altiris Custom Inventory

Symantec Endpoint Management Office Hours – December 4th 2024

Please join the Symantec Endpoint Management (EPM) product team for its next Office Hours call on Thursday, December 4, at 11:00 US eastern time (8:00 US Pacific time and 17:00 Central European Time) to learn more about the recent IT Management Suite 8.7.3 release.  As always, there will be time at the end of the session to … Weiterlesen Symantec Endpoint Management Office Hours – December 4th 2024

Symantec ITMS 8.7.3 released

Highlights of the Symantec IT Management Suite 8.7.3 release include:  Symantec Management Agent Support for token-based authentication Standalone package to streamline installation of agent plug-ins IsRebootPending COM object property to programmatically determine reboot status Support for Windows 11 24H2 and Windows 11 IoT Enterprise 24H2 Support for Windows 11 Enterprise LTSC 2024, Windows 11 IoT … Weiterlesen Symantec ITMS 8.7.3 released

ITMS 8.7.2 issue when using Cloud Enabled Management

Days ago to my great surprise I discoverd that on all Devices the Cloud-enabled Management mode was disabled. CEM enabled Clients starting to switch back from: Cloud-enabled Management mode is enabled but inactive to - Cloud-enabled Management mode is disabled - even when the Cloud enabled Management Policy is enabled and the Device(s) are in … Weiterlesen ITMS 8.7.2 issue when using Cloud Enabled Management

Upcoming Symantec Endpoint Management Office Hours – September 5th 2024

Please join us for the next Symantec Endpoint Management (EPM) Office Hours call on Thursday, September 5, at 11:00 US eastern time (8:00 US Pacific time and 17:00 Central European Time). We are pleased to have Johannes Bedrech from our partner ACP IT Solutions in Austria as a guest speaker.  Johannes has extensive experience with IT … Weiterlesen Upcoming Symantec Endpoint Management Office Hours – September 5th 2024

Symantec IT Management Suite 8.7.2 Cloud Directory Import Bug

During my tests with the newly introduced "Cloud Active Directory Import" I found a Bug that imports Users as Computer Resources. Here are the steps to reproduce the issue. Create an import rule to import computers Change the rule to import users instead of computers This is fixed in the cumulative post v1 for the … Weiterlesen Symantec IT Management Suite 8.7.2 Cloud Directory Import Bug

Symantec Endpoint Management Office Hours – May 21th 2024

The Symantec Endpoint Management product management and engineering team would like to share some information with you regarding the recent IT Management Suite (ITMS) 8.7.2.  Please join us for a "What's New in ITMS 8.7.2?"" session on Tuesday, May 21, at 11:00 US Eastern time (8:00 Pacific time).   Register for the event here:  https://register.gotowebinar.com/register/7061329094832097369